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A lesson describing the evolution of communication models from a one-way linear model of Aristotle and Claude Shannon, to the Interaction and transactional model of Schramm and Berlo, to the new Iterative Fractal Model.
Humble Inquiry - The best way to learn more. American culture prioritizes action, practicality, and competition over courteousness and respect. But there’s a different way. In his popular book, retired MIT professor Edgar H. Schein encourages openness and curiosity...
Politeness theory describes how communication is enhanced and goals more likely achieved when ‘Civility” is a key element in communication.
Communication with Diplomacy and Tact Defined generally as communicating in ways that instill good feelings in others and avoid creating bad feelings, communicating with diplomacy and tact requires specific linguistic and nonlinguistic considerations. This course...
Communication Styles to Avoid Very negative. Seeing things in black and white, and blowing things out of proportion. The glass for this person is usually half empty as they dwell heavily on the worst possible outcome. They “should” on others, placing expectations of...
Before I get into the golden rules of communication, it’s important to understand how our understanding of communication has changed. Yes, plenty has stayed the same – people are still people, after all – but the way that people interact with one another and the...